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General FAQs

general faqs bw
What doors do Urban Front make?

Urban Front are innovators and leaders in bespoke, natural hardwood, steel reinforced doors and entrance solutions (front doors, garage doors & internal doors). Though hardwood is our primary specialty, we also create luxurious metallic and painted finishes to suit a wide variety of requirements as well as offering a range of high specification steel doors.

Design is at the heart of what we do - both in aesthetic and in performance. Our exclusive designs are registered and protected, we individually handcraft each door to your exact requirements and we've spent many years fine-tuning our state-of-the-art performance benefits.

These benefits include standard features such as 5 point locking, a high insulation steel core & unique ventilation system to help prevent warping and security tested specifications. Additional security options such as fingerprint or motorised locking are also available.   

When you demand the exceptional, an Urban Front door is designed to further exceed your expectations.

Where are you located? Do you have a showroom?

Urban Front is based in Chesham, Buckinghamshire in the UK. Our address is:

Unit 4 Chesham Business Park 
33 Townsend Road 

Our showroom is also based at this address and is open Mon - Fri from 9:00am - 17:00pm (and Saturdays by appointment only). We do our best to accommodate on-the-day walk-ins but we do recommend calling or writing ahead to book a time in.

To book a showroom appointment, please call us +44 (0)1494 778 787 or use our general enquiry form

Are there any doors you don’t manufacture?

We don’t make composite doorsets, aluminium doorsets or stable doors.

Do you make doors in standard sizes?

All of our doors are made to measure, but we do have standard sizes that we work to. For instance, our standard sizes go up to 1200 x 2400mm for a doorset.

Can I have a bespoke door size made to measure?

All of our doors are made to measure but we do have a maximum front door size of 1500 x 3200mm, a maximum up and over garage door size 5m x 2.4m, and a maximum side hung garage doorsize of 2.7m x 3.2m.

Can I have a bespoke door design to what you already manufacture?

Yes within the limitations of our production set up, we can manufacture specific door designs different to our own that include raised elements or specific frame changes.

Do you offer a guarantee?

Yes, our guarantee is currently 5 years from the day of delivery.

Can I buy your doors online?

It isn’t possible to buy our doors online, but you can do the transaction over the phone or via email. To request a price quote, fill in our form here and we'll be in touch as soon as possible.

Can I buy your doors from other retailers?

Yes, it is possible to buy our doors through some glazing retailers and contractors.  Usually anyone who is willing to fit our doors can order our doors for you.

I found a door from another retailer that looks the same as yours but is cheaper. Why is yours more expensive?

Urban Front specialise in handcrafted, steel reinforced, hardwood doorsets. A lot of doors on the market are composite or aluminium imitating hardwood.

In addition if you find a hardwood doorset, it is rarely steel reinforced with as high insulation. Our doors are also 80/98mm thick with a ventilation system and come as Passive, Secured by Design and as pivot or hinged with matching garage and internal doors.

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